General Terms and Conditions for Coaching, Training & Consulting (B2B)
Anna Momber – acting for business
Status: July 2025
§ 1 Scope of application and contractual partners
1.1 These General Terms and Conditions apply exclusively to all legal transactions between Anna Momber, acting for business (hereinafter referred to as the “Contractor”) and companies or persons acting in a commercial capacity (hereinafter referred to as the “Client”).
1.2 Exclusion of consumers: These services are aimed exclusively at entrepreneurs within the meaning of Section 14 BGB. Consumers within the meaning of § 13 BGB are excluded from making use of these services.
1.3 These Terms and Conditions shall be deemed agreed upon commissioning. Deviating provisions of the Client shall not be recognized unless the Contractor has received express written consent.
§ 2 Range of services and conclusion of contract
2.1 The Contractor offers business consulting, workshops, training and consulting in the areas of communication, public speaking and leadership in the form of group and individual consulting, classroom training and digital consulting formats. The exact scope of services is set out in the respective service description.
2.2 Offers on the website or in any other form constitute an invitation to submit an offer. Bookings can be made by telephone, email or via digital platforms.
2.3 A binding contract is concluded by written confirmation from the Contractor or by delivery of an invoice.
2.4 There is no general entitlement to participate in the range of services. The Contractor reserves the right to refuse orders without giving reasons.
2.5 In the case of bookings via third-party online platforms, their additional terms of use shall apply in addition.
§ 3 Prices and terms of payment
3.1 All prices quoted are net prices plus statutory VAT.
3.2 All payments are due without deduction no later than 14 days after receipt of the invoice. If the due date is specified in the calendar, the client shall be in default as soon as the deadline is missed.
3.3 The Client shall only have a right of set-off if its counterclaims have been legally established or recognized by the Contractor. The client may only exercise a right of retention if the claims result from the same contractual relationship.
3.4 In the event of late payment, default interest shall be charged at a rate of 9 percentage points above the prime rate.
3.5 Payment in installments is only possible if expressly agreed. Installment payments merely represent a deferral of payment and do not constitute a claim to partial performance. Partial termination of complete packages is excluded.
§ 4 Deadlines and cancelations
4.1 Postponement of appointments by the client: Agreed appointments can be postponed free of charge up to 24 hours before the appointment and an alternative appointment can be agreed. The postponement must be made in writing (e-mail is sufficient). The alternative date must be kept within 21 days, unless there are serious reasons to the contrary.
4.2 No-show: In the event of no-show without timely cancellation (at least 24 hours in advance), the agreed service is forfeited without entitlement to reimbursement or catch-up.
4.3 Cancellations by the Contractor: The Contractor may cancel or postpone appointments for good cause. In this case, payments already made shall be reimbursed in full unless an alternative date is agreed. Further claims are excluded.
4.4 Withdrawal by the client:
- Up to 4 weeks before the start of the service: free of charge
- 4-2 weeks before the start of the service: 50% of the agreed remuneration
- Less than 2 weeks before the start of the service: 100% of the agreed remuneration
§ 5 Liability and warranty
5.1 Limitation of liability: The Contractor shall only be liable for intent and gross negligence. Liability for slight negligence is excluded, unless it is a breach of material contractual obligations.
5.2 Material contractual obligations: In the event of a breach of material contractual obligations due to slight negligence, liability shall be limited to the typical, foreseeable damage, but no more than the amount of the agreed remuneration.
5.3 Excluded damages: Liability for indirect damages, consequential damages, loss of profit and financial losses is excluded, unless these are based on intent or gross negligence.
5.4 Personal responsibility: The client confirms that he/she uses the services on his/her own responsibility and is responsible for the implementation of the content provided.
5.5 No promise of success: The Contractor does not guarantee the occurrence of specific consulting successes or business results. No guarantee is given for the achievement of defined goals.
5.6 Differentiation from other professional groups: Counseling does not replace advice from doctors, psychologists, therapists, tax consultants, lawyers or management consultants. Coaching and counseling are not therapy.
5.7 Liability for third parties: The Contractor accepts no liability for software, products or services from third-party providers or cooperation partners.
§ 6 Confidentiality
6.1 The Contractor undertakes to maintain absolute confidentiality regarding all personal and business information of the Client during and after the collaboration.
6.2 Information will only be passed on to third parties with the express consent of the client or due to legal obligations.
§ 7 Data protection
7.1 Personal data is processed for a specific purpose and in accordance with the legal provisions of the GDPR.
7.2 The data required to fulfill the contract will be treated confidentially and will not be passed on to uninvolved third parties.
7.3 The client has the right to information, correction, deletion and blocking of his personal data in accordance with the statutory provisions.
7.4 Further information can be found in the separate privacy policy.
§ 8 Intellectual property and rights of use
8.1 All materials, methods and content provided as part of the consultancy remain the intellectual property of the Contractor.
8.2 The client shall receive a simple, non-transferable right of use for its own business use.
8.3 Passing on, copying or commercial use of the materials without express consent is prohibited.
§ 9 Final provisions
9.1 Place of jurisdiction: The exclusive place of jurisdiction for all disputes is Hamburg.
9.2 Applicable law: German law shall apply exclusively to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
9.3 Contract language: The contract language is German.
9.4 Severability clause: Should individual provisions be invalid, the validity of the remaining provisions shall remain unaffected. Invalid provisions shall be replaced by provisions that come closest to the purpose of the contract.
9.5 Written form: Amendments and supplements must be made in writing.
Responsible:
Anna Momber
acting for business
Julius-Leber-Str. 24
22765 Hamburg
Date of last update: 23.7.2025
